Effective Date: [02/10/2026] Last Updated: [02/10/2026]

This Refund & Cancellation Policy explains the terms applicable to payments, cancellations, refunds, subscriptions, and paid services provided through CoJobs.in, operated by CoJobs Technologies.

By purchasing a paid service through www.cojobs.in, you agree to this policy.

1. Free Services

The following services may be provided free of charge:

• Job searching
• Job applications
• Regular job postings, subject to applicable limits and platform rules
• Career resources
• Study materials
• Government job information
• Other services specifically identified as free

Since no payment is collected for these services, no refund is applicable.

2. Paid Services

CoJobs.in may offer paid services including:

• Featured Job Posting
• Employer Panel or premium employer services
• Hiring support services
• Candidate search or permitted recruitment services
• Job alert subscriptions
• Other premium services introduced by CoJobs.in

The applicable price, taxes, service period, and features will be displayed before payment.

3. Featured Job Posting

A Featured Job Posting may be offered for a specified period, such as 30 days, at the price displayed on the website.

Once the Featured Job service has been activated, the fee is generally non-refundable, except where a refund is required under applicable law or where CoJobs.in is unable to provide the purchased service.

If an Employer requests cancellation before activation, CoJobs.in may review the request and determine whether a refund is applicable.

4. Employer Services

Certain employer services may include:

• Employer dashboard features
• Hiring support
• Candidate search
• Resume access
• Location-based recruitment tools
• Call support
• Other recruitment-related services

Once such services have been activated, accessed, or substantially provided, the payment may become non-refundable, except where required by applicable law.

5. Subscription Services

If CoJobs.in offers paid subscriptions, the subscription price and billing period will be displayed before purchase.

Users may cancel future renewals according to the cancellation instructions provided with the subscription.

Cancellation of a subscription generally prevents future billing but does not automatically create a refund for a period that has already been paid for, unless otherwise stated or required by applicable law.

6. Payment Failure

If a payment fails but the amount is deducted from the user’s bank account or payment method, the transaction will generally be subject to reconciliation by the payment gateway.

Where CoJobs.in receives confirmation that the payment was unsuccessful, any eligible amount may be automatically reversed or refunded through the payment gateway according to its applicable process.

7. Duplicate Payments

If a user accidentally makes a duplicate payment for the same service, the user may contact CoJobs.in with the relevant transaction details.

After verification, an eligible duplicate payment may be refunded.

8. Service Not Delivered

If a paid service is successfully purchased but CoJobs.in is unable to provide the purchased service due to a technical or operational issue attributable to CoJobs.in, the user may contact support.

After verification, CoJobs.in may provide:

• Service restoration
• Extension of the service period
• Credit
• Partial or full refund, where appropriate

The solution will depend on the circumstances and applicable law.

9. Job Posting Rejection or Removal

CoJobs.in may reject or remove a job posting that violates:

• Applicable law
• CoJobs.in Terms & Conditions
• Platform policies
• Fake-job or fraud-prevention requirements
• Content standards

Removal or rejection due to an Employer’s violation of the Terms does not automatically entitle the Employer to a refund.

However, CoJobs.in may consider refunds or credits where appropriate based on the circumstances.

10. Refund Request Process

To request a refund, users should contact:

Email: support@cojobs.in

The request should include:

• Name
• Registered email address
• Registered mobile number
• Transaction ID
• Date of payment
• Service purchased
• Reason for the refund request

CoJobs.in may request additional information to verify the transaction.

11. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method or another appropriate method supported by the payment provider.

The time taken for the amount to appear in the user’s account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.

CoJobs.in does not control the processing time of third-party financial institutions.

12. Taxes and Refunds

Where applicable, refunds of taxes or GST will be handled in accordance with applicable tax laws and the nature of the transaction.

13. No Refund for Employment Outcome

Payment for a CoJobs.in service does not guarantee:

• Job placement
• Candidate selection
• Interview calls
• Employer response
• A particular number of applications
• A particular number of candidates
• Salary or employment outcome

Accordingly, a user cannot request a refund solely because a job seeker was not hired or an Employer did not receive the expected hiring outcome.

14. Misuse and Fraudulent Transactions

CoJobs.in reserves the right to investigate suspicious, fraudulent, unauthorized, or abusive transactions.

Where appropriate, transactions or accounts may be suspended or restricted while an investigation is conducted.

Refunds relating to fraudulent or unauthorized transactions may be handled based on the investigation and applicable law.

15. Cancellation by CoJobs.in

CoJobs.in may cancel or suspend a paid service where necessary because of:

• Violation of platform rules
• Fraudulent activity
• Legal requirements
• Security concerns
• Technical or operational reasons
• Circumstances beyond reasonable control

Where CoJobs.in cancels a paid service for reasons unrelated to the user’s violation, an appropriate refund, credit, or service extension may be considered.

16. Changes to Paid Services

CoJobs.in may modify, discontinue, or introduce paid services from time to time.

Any material changes affecting an existing paid service will be handled in accordance with applicable law and the terms communicated to the user.

17. Contact

For refund, cancellation, or payment-related questions:

CoJobs Technologies Website: https://www.cojobs.in Email: cojobs.in@gmail.com Payment Support: support@cojobs.in

Last Updated: [02/10/2026]